I am a UK-based freelancer and I help business owners ensure that every customer receives a stellar service by keeping a "customer first" attitude at all times.
Skills:
Outstanding Customer Service
Excellent email management, call and complaints handling
Effective problem solving
Creative and resourceful
Technical Support and remote assistance
Personal Statement:
I am proud of my excellent work ethic and for having the right attitude toward customer service. I always said that this kind of job is not for everyone as not all possess the skills and personal qualities that make one an outstanding customer service professional that deals with human beings all the time. Not all of us enjoy problem-solving whilst staying focused on the task at hand and ensuring that a resolution is reached in a timely manner.