Administrative Roles

• Plan, organize, and execute office activities and meetings
• Manage office logistics
• Manage and maintain calendars
• Handle administrative tasks such as filing, scanning, and copying
• Handle bookkeeping
• Complete word processing tasks
• Research and organize data
• Maintain and manage contacts
• Create presentations and documents
• Manage social media
• Gather and organize data for statistical analysis
• Train and supervise other administrative staff

Social Media Assistant Roles

• Brainstorm campaigns.
• Create social media posts.
• Use analytics tools to gauge the success of campaigns.
• Research industry innovations and tools.
• Update posts to include relevant keywords for search engine optimization.
• Prepare reports on campaigns based on analytics.

        Bookkeeping Roles 

• Record day to day financial transactions and complete the posting process
• Verify that transactions are recorded in the correct day book, supplier’s ledger, customer ledger and general ledger
• Bring the books to the trial balance stage
• Perform partial checks of the posting process
• Complete tax forms
• Enter data, maintain records, and create reports and financial statements
• Process accounts receivable/payable and handle payroll in a timely manner

People Related Duties

• Work closely and transparently with external or internal HR partner & management to cultivate and uphold company culture as a first line contact person with the team members
• Oversee administrative functions as well as facilities to ensure efficient and consistent operations for the employee on a day-to-day basis. Includes coordinating team activities, means, transport
• Ensure the smooth and adequate flow of information within the company to facilitate other business operations
• Facilitate company meetings, retreats, social engagements
• To obtain quotes for goods and services, including travel in accordance with financial procedures
• Ensure office order, cleanliness & hygiene through the cleaning and operations personnel and facility/building management

Customer & Market related Duties

• Act as the main contact for Client facing issues such as management of contractual documents, financial documents, packaging and release of periodic statements among others
• Help with business development by curating specific customer leads database on the CRM system
• Assist with customer feedback collection through periodic surveys, testimonials, satisfaction indexes among others
• Drive the brand by working with social media partners to drive content aggregation, attending customer engagements that drive brand recognition