**Approved member of The Society of Virtual Assistants** I have 15 years’ office based experience gained in highly demanding positions in the banking, airline, information technology, digital, retail and manufacturing industries. My key attributes are always being efficient, accurate and professional. I have excellent communication and organisation skills and I always work to an exceptionally high standard, taking pride in whatever task I do. I can help you with and have extensive experience in raising invoices, credit control/debt collecting, diary management and arranging appointments, creating word and excel documents, typing documents/notes up, sending e-mails, following up your quotations/estimates, processing sales orders, online research, purchasing, cold calling/telesales, managing your social media accounts, HR administration etc. I have fantastic attention to detail; outstanding customer service and I am enthusiastic to learn new skills but above all I am reliable.