There are ten soft skills I have that can help you grow your online business:
1. Communication:
• Listening without interrupting.
• Speaking with a positive tone.
• Paying attention to body language.
2. Persuasion:
• Identifying what other people care about.
• Creating stories that resonate with them.
• Communicating process with brevity and emotion.
3. Negotiation:
• Listening carefully.
• Understanding what the other side wants.
• Proposing solutions that benefit both sides.
4. Relationship building:
• Helping others unconditionally.
• Looking for common interests.
• Never request something in return without first adding value.
5. Empathy:
• Taking a genuine interest in other people.
• Look at things from their perspective.
• Acknowledging others feelings.
• Always demonstrating support and never passing judgement.
• Being generous with your time and attention.
6. Keeping a positive attitude:
• Minimum gossip.
• Avoiding complains.
7. Teamwork:
• Refrain from taking full credit.
• Celebrating other people's achievements'
• Offering your coworkers genuine praise that they deserve.
8. Conflict resolution:
• Avoiding arguments and accusations.
• Focusing on solutions over problems.
9. Emotional intelligence.
• Never act impulsively.
• Understand what others are feeling.
• Understanding the consequences of actions.
10. Time management:
• Have developed key skills to prioritize work and life together
• Developed delegation skills.