What's included with this service? Why should I get Computer Mafia to remove malicious software from my computer? You may need Computer Mafia to help you determine if you have a spyware or virus, in the first place. Even if you're certain you have spyware, the crooks who create viruses and spyware often make removal as difficult as possible, scattering bits of code inside other applications to hide them from the operating system. Also, if you do the removal incorrectly, you could end up with a completely inoperable computer.