- Managing emails, scheduling appointments, organizing calendars, making travel arrangements, and handling other administrative tasks to help clients stay organized and efficient.
- Handling phone calls, answering or redirecting inquiries, responding to emails, drafting correspondence, and maintaining communication with clients, customers, and colleagues.
- Inputting and managing data in spreadsheets, databases, or other software systems, ensuring data accuracy, and organizing information for easy retrieval.
- Conducting online research on various topics, gathering information, and presenting findings to assist clients with decision-making, market analysis, or any other research needs.
- Providing customer service, addressing customer inquiries or complaints via email or chat, resolving issues, and maintaining a positive customer experience.
- Assisting with project coordination, tracking project progress, managing deadlines, and collaborating with team members to ensure projects are completed successfully.
- Assisting clients with personal tasks such as managing personal finances, online shopping, appointment scheduling, or coordinating household matters.