Web Based Ticketing Support System (HelpDesk) (5992)

Programming & Development

Web Based Ticketing Support System (HelpDesk)

$5/hr Starting at $800

Platform ASP.Net, MS-SQL (Windows Server), Java Script Frond-end Details • User Registration. • Login. • Forgot Password. • Create New Tickets with file attachments. • Ticket Search. • Ticket Poster can open closed tickets any time. • User can archive the closed tickets for his reference. • View News Notifications. • Tickets Communication can be exported to EXCEL. Admin • Admin can Create,Modify,Inactive,Delete Admin Users/Website users. • Admin will have an facility to reset password of users and an email will go to user of reseted password. • Super Admin user can link Admin Users with Ticketing Categories. • Categories Table Add/Modify/Delete. • News Notifications Add/Modify/Delete with HTML editor. • Super Admin can reply to tickets of any category. • Particular admin can only reply with attachments and sees tickets related to his category only. • Forgot Password. • Admin can change status of tickets to hold/close etc. • Via Backend admin can reply to tickets with attachments. • When admin or super admin replies to tickets an email goes to the user of the ticket poster to his email address. • Report, date range report for open,hold,close status of tickets with all or specific category. URL http://kbcsystems.com/Ticketing-System/Login.aspx User Name You can register with your own email-id Admin User Admin Password 11111111Delivery Time:4 Day(s)

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$5/hr Ongoing

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119 Reviews

ML63847 says,

Excellent work.

for Make Passwords work on May 29, 2015
ML63847 says,

Excellent Work

for Make Passwords work on Jan 07, 2015
Stan_Berezovsky says,

Great to work with. Thank you!

for WordPress template configuration on Apr 26, 2013
csoo_lob says,

As always, great to work with KBC Systems. On time, on schedule, on budget. looking forward to the next project.

for Review and correction of minor bug fixes on Feb 26, 2013
csoo_lob says,

KBC Systems are great to work with, they have been assisting with correcting a number of issues a web application we have. They have excellent with communication and always available. We will continue to work with them on future projects.

for Review and correction of minor bug fixes on Feb 22, 2013

Tech KBC (KBC Systems)