I'm a seasoned technical writer with 10+ years of experience. Currently, I'm a lead technical writer at the Manila, Philippines, office of the world's largest payment systems provider, where I lead a group of six (6) writers, training them on our tool set and standards, and ensuring that their work is of the highest quality.I've had 10 years of experience with Adobe FrameMaker and Adobe Acrobat. I'm also highly proficient in RoboHelp, HTML Help, Adobe Illustrator, and Adobe Photoshop. I've written highly-technical documents (programming guides, API guides, etc) as well as end-user documents such as user manuals and online help. I also have software development experience, having worked as an applications developer/manager for the Philippines' largest commercial bank, where my expertise was on Windows- and web-based applications using both Microsoft and open-source technologies. My applications development experience comes in handy in my technical writing work, as I'm able to grasp and