Self-directed, detail-oriented QA Manager offering more than eight years of experience ensuring first-rate quality for enterprise systems initiatives. Project team leader effective partnering with cross-functional teams to develop requirements and specifications. Expert building first-rate test cases, scripts, and change documentation fully aligned with customer expectations for end product performance and data integrity. Process innovator proven successful developing standards and tools that guarantee consistent quality between physically diverse team of offshore, onshore, and contracted resources. Skilled trainer and staff manager effective providing skills development training aligned with existing and future company needs.