I'm an experienced Web Designer, Web developer , Web programmer, Technical support, and a Social Media Specialist. I'm knowledgeable to cPanel, Linux, VPS and Plesk servers and its components and feautures. I have 3 years of experience in Customer Service/Technical Support assisting U.S. and Australian customers. I was trained at a large Call Center in the Philippines under well known web hosting companies like (VERIO NTT AMERICA) and MELBOURNEIT (AUSTRALIA). I interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services. I gather customer’s information and determine the issue by evaluating and analyzing the symptoms. Diagnose and resolve technical hardware and software issues involving DNS, websites, emails, changes, updates, SSL, and more. Data Entry Web Development • Wordpress Theme Customization • Web Programming I would like to showcase my learnings , utilizing the opportunity to offer proven and developing skills to your clients. Through dedication, meeting goals, creativity, and the ability to follow through. Warm regards, Garlen May Cereneo