Promact was founded in 2003 with a clear mission to create a culturally unique software company that not only delivers the best product but is always ahead in learning to use the latest technology. Our passion for building great products reflects in everything we do - methodology we employ, development process we follow and every line of code we build. We believe in keeping things simple and maintaining transparency. At Promact, we advocate client centric approach and take full ownership of each project. What sets us apart as an organization is our dedication to quality by applying Agile approach and showing integrity with full accountability.
We have an experienced customer service representative with a background in providing quality customer service. we have a proven track record of effectively responding to customer inquiries and resolving customer issues in a timely and efficient manner. Our skills include: • Excellent communication skills and the ability to listen and understand customer needs. • Demonstrated ability to remain calm and professional in difficult customer service situations. • Knowledge of customer service software, databases, and tools. • Proven ability to build relationships with customers, co-workers, and management. • Ability to multitask, prioritize, and manage time effectively. • Highly organized with a strong attention to detail. • Knowledge of product and service offerings. We have a highly motivated individual with a positive attitude and an eagerness to learn new skills.
We are confident that I could bring a high level of customer service to your organization. looking forward to connect with you.
Best.