Experienced Software, and System Engineer with a demonstrated history of working in the information technology and services industry. Skilled in ITSM with many vendors(Microfocus, IBM, and BMC), Data Analytics, Database Design, Data Mining, Business Analysis, Web Development, Data Warehousing, Linux, Agile, and Object-Oriented Programming (OOP). Strong information technology professional with a Bachelor's Degree focused in Computer Science from Faculty of Computer and Information - Cairo University.