1) 11 years experience2) M.A. Mass Communications , emphasis in Interactive Multimedia3) B.S. Marketing, with an emphasis in Internet Marketing My strength is in my software expertise and my customer service experience. Having a degree in Marketing AND in Interactive Multimedia, I can offer the client a more whole web design experience from start to finish. Also having a background in teaching college and adults gives me the opportunity to explain the web design or internet marketing process, therefore making the customer feel at ease.