1. Website Development 11/14 (4 years & 3 months) 2. Graphics Designing and Photo Editing 11/14 (4 years & 3 months) 5. VA - Administrative Assistant 05/14 (1 year & 6 months) 6. Amazon VA (Embolden Jewelry & Scarf Products) 04/14 (5 months) • Listed items using the MS Excel format and Amazon website • Managed the inventory of the store • Seller Performance Management • Listing title optimization • Responded to inquiries coming from prospective buyers • Photo editing 7. Microsoft Office 06/02 (17 years) • Is very familiar with the different applications • Exemplary familiarity with MS Word, MS Excel, MS PowerPoint, etc. 8. Recruitment Specialist (less than 1 year) • Initial over-the-phone interview • Applicants credentials evaluation and interview process • Hard phone and through softphone dialers 9. Customer Service Representative 09/11 (2 years & 6 months) • Is very familiar with most couriers shipping ticket creation all over the US • Answered calls and provided resolution according to customers’ queries and needs • Ensured that correct resolution is provided • Inbound and outbound calling • Cold calling • Exemplary familiarity on using all telecommun