Or website products are carefully chosen to compliment the outcomes from your digital marketing and achieve you the highest ROI for your business. Live-chat acts as a 24/7 online receptionist on your website. Our trained team of customer engagement experts will engage your website visitors, qualify leads and send them to you for follow up. Imagine your website as an online showroom that’s open 24/7. Potential customers enter your online showroom to review your products and services and make a decision on if they believe you are suitable for them to buy from. But who are these potential customers? Did they find what they were looking for on your website? Do they have additional questions that need to be answered to help them decide? Live-chat provides the opportunity to connect and engage with your website visitors in real time. Just as your physical office or showroom has staff to greet customers and offer them assistance, your website will benefit from the addition of Live-chat.