With experience in IM development as following:
Facebook,Whatsapp,Telegram,Twitter,YouTube,SKYPE, LinkedIn etc.
- Customer Service by Phone / WhatsApp
- Handle Ad-Hoc customer correspond
- Pre & Post sales follow-up
- Handle new customer contract and onboarding
- Lead Generation
- Handle company's social media groups such as FB Group/WhatsApp/ Telegram group and channel
- Ensure that all customers are satisfied with the work provided.
- Prepare individual sales reports every month.
- Sales department Monthly Promotion Update and broadcast via WhatsApp
- Make quotes for customers and send them to customers