Provided customers with advice on Microsoft Windows and Hardware related issue and relevant applications, Driver issue, outlook support, email client installation and support. Provide installation process and support of OS and IOS, upgrade, software support, Networking monitoring solution, ticketing tool support etc. Served as operating system Engineer/Data center specialist, providing technical support for entire organization. Technical support on Skype, Email also available. Network devices configuration, Data Entry, Excel, Word and presentation also available.