BPO ( Business Process Outsourcing) :
Working as Sr. Executive for an outbound International Call centre dealing in Internet
payday loan collections since last 1 year.
Exports & Marketing : 4 years
Attending overseas Customer calls, Supervision in Packing and Despatch of consignments, Documentation including Excise and Customs inputs, Insurance, On-line Computer related activities, Generating and delivering MIS Reports, Co-ordination with Shipping agents regarding scheduled departure of consignments, Co-ordination and Follow-up with Banks with respect to payments of LC and general bills, Day to Day interaction with overseas Customers pertaining to submission of Offers, Sales contracts, Follow-up of Export Documents and Payments, Co-ordinating Customer's requirements / problems with various sections , Public Liaison work, Generating and checking various daily/monthly reports.
Purchase : 3 years
Purchase of materials which includes all activities from en