With a naturally friendly demeanor and positive attitude I take pride in providing the best quality customer service for my employers. Each and every customer service call is dealt with extreme diligence and an infinite amount of patience. No matter what the issue or concern may be, I always remain courteous and respectful when dealing with others. Using positive language and mediation skills I can quickly deescalate a high-intensity situation in a professional manner, while genuinely empathizing with the customer. I believe some of the key elements to providing excellent customer care include: politeness, a positive attitude, and professionalism, so I strive to provide all of these and more.