I have the "all-around clerical/administrative skills" which includes fast and accurate typing, experience with basic word processing programs, customer service, data-entry skills, and some legal and secretarial experience to get the job done. I will not stop working until the job is complete. I focus my work on productivity and professionalism. My strengths includes having the ability to work with no supervision. I have the knowledge of administrative and clerical procedure and systems such as word processing, managing files and records, transcription, designing form and other office procedures and terminology. I also have knowledge of principles and processes for providing customer/professional service. This includes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction.