I have several years experience working as a Computer Assistant in several fields, including a federal government agency, a finance company and a hospital emergency room. I've also worked freelance with a graphic designer, held a bookkeeping position for a retail chain store and managed a restaurant. Currently, I am employed as a Technical IT Specialist for a federal government agency. I have a Graduate Degree in Applied Computer Systems/Computer Systems Management.My experience includes, but is not limited to: Microsoft Office products to create and maintain spreadsheets, powerpoint presentations, letters, memos, meeting notes and agendas, databases.Within my office, I've become known as the go-to person for questions regarding office software. My current duties include technical writing, requirements documentation, validation of software changes, making recommendations for software changes and seeing them through to implementation and presenting information in an organized and b