With over 20 years experience as an administrative assistant, I am a seasoned pro who has proven herself in the field with her knowledge of software, multitasking abilities and dedication, and who is always eager to take on new projects.My expertise lies in data entry, forms creation, and process improvements. No project is too large or too small for my full and enthusiastic attention. The essence of quality work is clear communication, so I get to know my clients well, in order to best express their requirements and expectations. Good customer service is key for me, and no project is completed until you're satisfied. I am proficient in all MS Office software, 70 wpm typing, accurate, dedicated and trustworthy.