Award-winning, analytical professional with an extensive technical background and solid experience in the escrow and title insurance industry. Exceptional customer service skills demonstrated by receiving two "Customer First Quarterly Service Star" awards at First American Title Insurance Company for outstanding service in systems administration and the help desk. Strong accounting background with expertise in converting manual accounting systems into efficient computerized functions. Performs duties above expectations proven by consistently receiving promotions to positions of greater responsibility. Capable of managing projects independently under limited supervision. Computer skills include MS Word, Excel, Access, Multiplan, Front Page, and Publisher, Visio, WordPerfect, Lotus 1-2-3, BoeingCalc, Basic HTML, Adobe PhotoShop and PageMaker, Jasc Paint Shop Pro and Animation Shop, and exceptional web navigation skills. Knowledge of the following operating systems: Windows XP, 2000, NT,