Current MBA student at Walden University, Specialization: Entrepreneurship OTHER EDUCATION: Bachelor of Business Administration, Major: Management Information Systems, 2001, University of Memphis WORK BACKGROUND Freelance Consultant | Solo Success | 2007 – Present Assist individuals via eLance.com with business research, reporting, marketing and advising Small Business Partner | Sitter Connect, LLC | 2003 – 2007  *  Co-founded this childcare placement agency, which assisted client families with hiring nannies and other caregivers to work as household employees  *  Increased revenue 85% in one year through successful marketing and customer service initiatives  *  Developed and implemented a customer loyalty program that consistently resulted in repeat business  *  Designed and maintained a website that regularly listed within the top 3 results on major search engines and brought in 30% of new clients through it̵