Working knowledge of SQL, Crystal Reports, Access, Database Development and Programming, Business Analysis, Microsoft Access, Excel, PowerPoint, Word, and Outlook; typing/data entry at 70 wpm and 10-key by touch at 12,000 ksph; daily work using medical and legal terminology, CPT, ICD-9, & HIPAA; trainer/instructor/manager qualified; goes the extra mile for customer service; strong work ethic; eager learner, trainable, and maintains a professional appearance. Army veteran and leader offering twenty-nine years of progressive professional, administrative, and seasoned experience, including working at executive levels, office management, medical office, insurance, and military personnel service. Results and performance driven. Outstanding organizational, multi-tasking, and attention-to-detail abilities. Excellent communication and interpersonal skills. High level of software and office equipment skills. A quick-study with a hands-on approach. Both team-oriented and adept at workin