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This letter is to provide more information regarding my ability to provide your company my services as a Virtual Assistant. Along with my Bachelor’s Degree in Organizational Management which I obtained on December 2006, I have extensive experience as an Executive Assistant. Between 2003 and 2005, I was an assistant to the Director of a substance abuse clinic. My duties were to prepare documents such as thank you letters, grant correspondences, board meeting minutes, etc. I was also tasked with communicating with community officials over the phone and face to face. Before working as an assistant with this company, I also provided secretarial services to other companies in my area. Since I have been working at home for over 5 years, I am familiar with working as an agent with little or no supervision, receiving inbound and conducting outbound customer service calls, resolving issues and assisting customers with any and all needs. My home office includes a personal PC, fax mach