I have worked in Information Technology Departments in Oil & Gas and Legal Industries on Deployment and Training Projects for Windows 7 and Microsoft Office 2010 Migrations. Responsibilities included setup, image and maintain workstations, laptop hardware and desktop applications. Strong researcher and have experience resolving hardware and software problems independently and efficiently. I am very detailed oriented and proficient in the Microsoft Office 2010 Suite. My customer service skills are supported by having taught various software applications face to face, online and given support to users over the phone in a help desk role.