US Air Force 2001-2009 OBJECTIVETo obtain a position utilizing my extensive background in the administrative, executive personnel management, and the customer service field.PROFESSIONAL SUMMARYWith eight years of success in the United States Air Force contributed to excellent customer service skills with the capability to handle multiple tasks and the ability to listen, isolate the issue, research, resolve (or escalate), and follow-up. Career highlights include improving service and program quality, increasing organizational productivity and enhancing internal and external customer satisfaction.