With over 20 years in the Customer Service industry, I have gained extensive experience working with customers in person, on the phone, and through the internet. Through my diverse work experience I have had the opportunity to expand my knowledge and skills; from learning new software to managing a small office, and everything else in between. I excel at; data entry, collections and customer retention. I have the ability to learn quickly, I am highly motivated, and believe in getting the job done right and on time. I am very versatile and strive on giving the best possible service to customers; as well as employers. No project is too big or too small. SUMMARY of QUALIFICATIONS: *Extensive Customer Service experience. Excellent communication skills in dealing with customers, co-workers and employees. Enjoy working with others and customers to achieve company goals and provide quality customer service. *Ability to plan, organize and supervise work in a multi-task envir