Operations senior executive. 13 / 2 / 2015 till date Senior Customer Service Executive 12 / 2 / 2012 till 10/11/2015 Operation Senior Executive 12 / 12 / 2009 till 17/1/2015 Admin Incharge Operational Incharge cum Coordinator Parkash Amusements & Rides P.Ltd. Video Game cum Amusement Park 15/3/2004 to 3/3/2007 Observe and supervise the gaming zone to ensure that Employees render prompt and courteous service to customers Report to Director ,Operational Manager regarding Daily Collection Report at Gaming Zone. Prepare work schedules and assign work station to staffs at gaming zone. Organize birthday parties ,childrens picnic at gaming zone by creating good birthday/picnic package schemes for kinder garden and primary schools as a part of promotional activity. Resolve customer complaints