As software capabilities become more complex, and business processes come to rely on them more, companies are finding that many of their employees are no longer bound by a physical workplace in order to work efficiently. Instead, telecommuting, or working from home, can be just as efficient.
Transition to a work from home model. For many service providers, however, Coronavirus has pushed them to utilize technology further, and address how they can efficiently and effectively continue to work and function, through digital means. Digital adoption is a key factor in determining how quickly and efficiently a company can function virtually.