Hi. My name is Gella. I am new here. I have worked for 8 years in three different BPO companies. I was customer support, and sales representative, technical support, and my last job was a Lead Agent. As a Lead Agent, I was assigned to manage people and send hourly and daily reports to the clients, using Email. I believe I am equipped enough to be part of this job offer. I am willing to undergo training. Thank you.