I'm a BA holder in English literature and Translation. I have more than two-year experience in Customer service "Email, live chat, phone calls" - creating quotes, invoices, and feedback surveys. Great understanding of lots of CRM software. I also worked in Fundraising and sales and joined workshops in marketing and read about digital marketing tactics. I'm also a writer. I write blogs, ebooks, web content, how to articles, reviews, and video scripts. I wrote about almost everything; news, viral content, women