Excellent written and verbal communication skills -Talent for clearly and effectively interpreting technical information for individuals at different skill levels. Interact well with multi-level and multi-cultural staff. Skilled at researching and analyzing data to organize and large amounts of complex information into logical, user-friendly presentations in a variety of formats Online help and software documentation. Implementation/Training Guides. FAQ. Customer Support training curriculum and course design. Editorial review-grammar, spelling, punctuation, sentence structure, document flow. Project Documentation. Project Plans/management, Test scripts, plans. Career Development: Resumes, letters, job search and interview consultation. * Yahoo! and Yahoo! Search Marketing * U.S. Department of Veteran Affairs * First American Real Estate Services * USBank * Walmart/SAMs Corporation * Houghton-Mifflin Harcourt Publishing * Ford * Verizon * Department of Social Services * dotTV * Southern California Edison