Hi, I'm Eric Jones Founder of Xperia Services. Having more than 4 years of experience in Telecommunications industry I have worked in various successful companies such as USBANK. Xperia Services provides a team of 50+ agents to assist individuals. Our agents provide great customer support because they have the ability to not only make outbound calls and receive incoming calls, Agents are able to connect with clients via SMS, Virtual Assistant, and E- mail. During this process how many estimated calls are you looking to receive? Are there any key contract details? Is this contract a long-term contract? We are able to work within any budget range and meet all deadlines, quotas in requirements. All agents and myself of course are highly trained and well equipped with the tools, knowledge and expertise ensuring quality work at all times. Agents are able to multi- task having two monitors, having a headset allows the agent to maneuver easily if and when needed like collecting information faxed or printed out. We do wish to receive more details so we could explain more in depth what we do. Would be great if we could discuss all details and go over all expectations. We look forward to providing a great experience for clients, and all other interested individuals.