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Skills

  • Business Services
  • Chat Support
  • Customer Care
  • Customer Satisfaction
  • Customer Service
  • Email Services
  • Email Support
  • Help Desk
  • Inbound Calls
  • LiveChat
  • Microsoft Access
  • Outbound Calls
  • Zendesk

Services

  • Live Chat Operator

    $5/hr Starting at $350 Ongoing

    Dedicated Resource

    A live chat operator means that your new visitors and existing customers have an access to someone who could solve their issue or can help them providing product knowledge.

    Chat SupportCustomer ServiceHelp DeskLiveChatMicrosoft Access
  • Email Support Agent

    $5/hr Starting at $300 Ongoing

    Dedicated Resource

    Email support is one of the most reliable key processes of delivering data or information when it comes to manage the customer relationship. I can be an effective and reliable email support agent for...

    Business ServicesEmail ServicesEmail Support
  • Voice Support Agent

    $10/hr Starting at $500 Ongoing

    Dedicated Resource

    I am an expert in providing customer service and support over the phone. I can be a helping hand whenever you need to reach your valued clients or to answer important calls.

    Customer CareCustomer SatisfactionInbound CallsOutbound Calls

About

Senior Customer Service/Support Executive

I’ve been working in the field of customer services/support for more than ten years. My experiences in multiples companies helped me cultivate useful customer service abilities while handling customer services/support for clients from around the globe.

My experience over these years helped me improve my customer services/support skills, hone my organizational skills, and has provided me with extensive knowledge of how to manage operations and dealing with new prospects and existing customers.

I am accustomed to working on multiple projects simultaneously and capable enough to resolve issues at its earliest and memorize an entire line of the company’s products.

Work Terms

I can be available according to the work requirements. I'd prefer to have long term projects complete knowledge base related to work before starting any project. I use the card as a payment method and the medium for communication is 'Skype'.