Hi! My name is Rushel Laya Deramas, I have 3 years Experience as an inbound customer support/chat support. Responsible in resolving customer complaints via phone, email, mail or social media. Use telephones to reach out to customers and verify account information. Greet customers warmly and ascertain problem or reason for calling. Cancel or upgrade accounts. Assist with placement of orders, refunds, or exchanges. I am responsible, hard working, honest, have a lot of patience, and I have time management as well. Looking forward in working with a helpful and friendly client.