To apply the knowledge and skills that I nourished acquired as well as contribute to company's success thru hard work, determination and cooperation.

Customer Service Representative | TeleTech Customer Care Management Philippines, Inc.
September 2008 - February 2015

Worked as a Customer Service Representative on a Business Process Outsourcing Company under a Multiple Billing Back of House Team. Responsible for answering and processing credit request sent via Credit Authorization System or direct email from dealers. Handling mobiles and fixed line bill disputes and performs credit adjustment after investigating service or company account. Also, receive calls, process mobile activation and coaching dealers of step-by-step process on a specific system.


Cargo Representative | PACIFIC EAST ASIA CARGO AIRLINES (PEAC)
October 2007 - March 2008

Reports directly to the Cargo Operation supervisor or the shift supervisor in the absence of the former. Performs cashiering function as assigned by the cargo supervisor like computes charges based on set guidelines and procedures, cut and process airwaybill, prepares daily sales report every end of shift, ensures that accepted airwaybill are properly recorded, segregation of airwaybill per destination pigeon-hole and safe keeping of cash on hand.

Personal Staff / Timekeeper | LEE OUTFIT CORPORATION
January 2007 - July 2007

Responsible for collecting, checking and recording timecards of the employees. Preparing a monitoring report regarding the working hours of the employees including their excessive overtime to be submitted at the Accounting Department. Also responsible in filing the requirements of the employees and preparing identification card.

General Clerk - Accounting | SUPERVALUE, INC.
June 2005 - November 2005

Responsible for attaching payment vouchers of different suppliers of SVI (SUPERVALUE INC.). Checking, matching and balancing of payment proposals coming from different branches of SM Supermarket.

Work Terms

part-time

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