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Skills

  • Administrative Assistant
  • Chat Support
  • Consultative Sales Management
  • CRM
  • Customer Service
  • Customer Support
  • Data Entry
  • Data Management
  • Relationship Management
  • Sales
  • Virtual Assistants

Services

  • Virtual Assistant & Data Management

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    Summary: Approach: Consultative Selling & Relationship Building.

    Administrative AssistantChat SupportConsultative Sales ManagementCRMCustomer Service

About

Data Management/Sales Representative (B2C & B2B)
Work Assisted (Manila, Philippines) Aug 2018 - Apr 2019
Account Handled: Bolt Energy (Admin Task/Outbound)
- Designated Point of Contact.
- Admin task for client offshore.
- Created database via Google Sheets to act as CRM for Real-Time Reports.
- Handles attendance, break schedule and adherence Reports.
- Consistent Top 3 Sales Representative.

Customer Success Representative (B2B)
Ring Central - UK (Manila, Philippines) Mar 2017 - Jul 2018
Account Handled: Ring Central Retention UK (Inbound/Outbound/Email)
- Handled cancellation and finds alternate solution for certain problems.

Sales Representative (B2B)
Branders (Manila, Philippines) Dec 2015 - Mar 2017
Account Handled: Branders.com (Inbound/Outbound/Email/Chat)
- Cold Calling to create your own client.
- Handled Bacardi, IBM, Musically and others.
- Was able to close $45,000 worth of marketing giveaways for an event at T-Mobile Arena.
- Consistent Top 10 Sales Representative.

Social Knowledge Champion/Sales Representative (B2C & B2B)
Teletech - Pioneer (Manila, Philippines) Mar 2012 - Dec 2015
Account Handled: Fairfax Media - Australia (The Canberra Times)
- Consistent part of Top 10 Sales Representative.
- Spearheaded Outbound Sales Project.
- Created product modules and training for Outbound Sales.
- Admin task for client offshore.
- Creates database and reports via Excel/Google Sheets.
- Avaya reports for Break, Attendance and Adherence.

Work Terms

8 Hours/Day
5 Days/Week

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