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Skills

  • Technical Writing
  • Analysis
  • Business Process Management
  • Requirements Analysis
  • Slack Software
  • Strategic Planning
  • Team Management
  • Virtual Assistants
  • Administrative Assistant
  • Agile Project Management
  • Asana
  • Atlassian Jira
  • Basecamp
  • Business Analysis
  • Change Management

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Services

  • Business Planning and Operations

    $10/hr Starting at $25 Ongoing

    Dedicated Resource

    Plan Strategy sessions, create strategic plans, design business metrics for growth, monitor deliverables, Operations Management, etc.

    Administrative AssistantAnalysisBusiness Process ManagementOperations ManagementSlack Software
  • Business Process Management

    $10/hr Starting at $25 Ongoing

    Dedicated Resource

    Design, Re-engineering, & governance of enterprise processes; Change management, and Organizational design for agility, efficiency and profitability. I designed & streamlined processes, improved process...

    AnalysisBusiness Process ManagementChange ManagementCustomer SatisfactionManagement
  • Project Management

    $10/hr Starting at $25 Ongoing

    Dedicated Resource

    Creating-crafting and implementing thoughtful solutions that help businesses perform better. I have a background in Business Analysis, Project, Process and product management, and Requirements - Specifications...

    Agile Project ManagementAsanaAtlassian JiraBasecampBusiness Analysis

About

Management Support Assistant - Specialist, Project Assistant/Manager, and Business Process Analyst

A reliable and versatile Management Support specialist with expertise and experience in strategic executions of visions, projects, products operations, and processes, and a focus on efficient and profitable delivery of market needs (products/services), and shareholders' expectations.

I have verifiable records, one of which is as a (contract) Project Specifications Specialist with Devfactory FZ LLC (a virtual global Software-as-a-Services and DevOps firm, and a division of Triology Inc.), where I was responsible for managing multiple tech products delivery (e.g. Everest, Artemis, Prologic, Gensym, etc.). I was also responsible for continuous improvement, documentation of standards, and training for quality assurance, and I managed distributed teams and individual experts (designers, developers and programmers) across the globe (remotely), with the responsibility to ensure customer satisfaction, quality, on-time delivery within budget limits, etc. I was engaged to help improve projects delivery, especially project requirements/specifications documentation aspect across multiple products, and my effort on the job, led to increase in the ratings of successfully delivered projects from 56% to 89% within the first two months of joining the organization.

Outside of work, I like to ride bicycle, play football, web-surf and research

Work Terms

I'm flexible to work across different time zones.