Going an extra mile would not hurt.
I have a strong background in handling customer complaints and inquiries. I've been working for various clients with similar task. The job entails Zendesk tickets, live chat, email handling, account management, dropship, order entry/processing, tracking orders, return exchange and refunds.
I also worked in the call center industry for 5 years and areas of responsibilities/tasks are as follows: customer service, email handling, live chat and phone support, ticket cases, escalation and supervising a team.
I am confident I will make an immediate contribution to your team.
Work Terms
I am more than happy to discuss availability and the payment terms.