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Skills

  • Administrative Assistance
  • Avaya
  • Client Administration
  • Client Assessment
  • Client Contact
  • Client Issue Resolution
  • Coaching
  • Correspondence Management
  • Customer Service
  • LiveChat
  • Order Processing
  • Phone Support
  • Training

Services

  • Exceptional Customer Service

    $25/hr Starting at $500 Ongoing

    Dedicated Resource

    Are you a business seeking to elevate your customer service standards and bolster client satisfaction?  Look no further.  I am your ideal choice as a Customer Service Adviser, offering tailored solutions...

    Administrative AssistanceAvayaClient AdministrationClient AssessmentClient Contact

About

Turning Moments into Memorable Experiences, One Interaction at a Time.

Hey there, I'm Sae M!

A passionate and high-energy professional driven by a deep belief in the power of outstanding customer service. With a dynamic blend of creativity, empathy, and a knack for problem-solving, I've honed my skills in crafting remarkable client experiences.

Whether it's navigating complex claims with finesse, providing tech solutions with a personal touch, or ensuring first-contact resolutions that leave smiles on faces, I'm dedicated to making each interaction count.

What sets me apart? My innate ability to forge real connections, whether I'm collaborating within a team or making a solo impact. I'm a lifelong learner, always embracing new skills and sharing insights with fellow enthusiasts.

Outside the customer-centric realm, I'm an explorer of digital marketing, a dabbler in website design, and a seeker of holistic knowledge in herbal medicine and beyond.

Join me on this journey to elevate your brand's reputation through personalized, empathetic, and innovative customer care. Let's create moments that clients remember and stories they share!

Work Terms

Communication: I believe in open and transparent communication. I'm available for client discussions, updates, and feedback.

Response Time: I strive to respond to all inquiries within 1 hour during my working hours. This ensures a seamless collaboration and timely issue resolution.

Project Scope: Before we start working together, I'll make sure to have a clear understanding of your project's scope, goals, and requirements. This helps us set realistic expectations and ensures a smoother workflow.

Project Timeline: Once we agree on the project scope, I'll provide you with a detailed timeline that outlines milestones and deliverables. I'm committed to delivering high-quality work within the agreed-upon deadlines.

Feedback and Revisions: Your satisfaction is paramount. I welcome your feedback and am open to making necessary revisions to meet your expectations.

Confidentiality: I take client confidentiality seriously. Any sensitive information shared during the course of our collaboration will be treated with the utmost care and will not be disclosed to third parties.

Payments: I accept payments through Guru Safepay.

Availability: I am available Monday - Friday (I am open to most time zones) to work on your project. If you have an urgent project or would like to discuss potentially working weekends/nights, feel free to discuss it with me, and I'll do my best to accommodate.

Collaboration: I believe in a collaborative approach. Your insights and input are highly valued, and I'm here to work alongside you to bring your vision to life.