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Skills

  • Appointment Setting
  • Customer Service
  • Customer Support
  • Data Entry
  • English Language
  • Microsoft Excel
  • Microsoft Word
  • Office Assistant
  • Phone Support
  • Spreadsheets
  • Surveys
  • Virtual Assistants
  • Admin Assistant
  • Admin Support
  • Administrative Assistant

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Services

  • Telemarketing / Cold Calling / Lead Gen

    $5/hr Starting at $25 Ongoing

    Dedicated Resource

    Outbound call center specialist at your service! B2B and B2C sales and prospecting, cold calling, warm lead generation, market research interviews, computer-assisted telephone surveys (CATS/CATI), appointment...

    Admin AssistantAdmin SupportAppointment SettingCall CenterCold Calling
  • Admin Assistant / Data Entry / Filing

    $5/hr Starting at $25 Ongoing

    Dedicated Resource

    Motivated virtual assistant specializing in data entry, Excel, Word, help desk, appointment setting, scheduling, customer service, surveys, interviewing and more. Over 13 years in administrative support...

    Administrative AssistantAppointment SettingCustomer ServiceCustomer SupportData Entry

About

Customer Service Rep. / Call Center Specialist / Virtual Assistant | Surveys

Hello.

My name is Abby Marie Solis, but you can call me Abby. I'm a Native US English speaker, born and raised in sunny California, (USA). I have terrific verbal and written Communication Skills and more than 13 Years in the Administrative Support field.
I have also worked as an Ads Quality Evaluator for Google, which involved meticulous attention to detail, Data Entry, SEO and SERP-related analysis, and numerous repetitive tasks. I mention this to say that I don't mind what some would call "boring" or "menial" tasks. (I even love doing paperwork!)

I take pride in everything I do: whether it's the 10-minute fix of an Excel spreadsheet for a friend, or it's 3 months of Lead Generation and Cold Calling as an insurance agent's Appointment Setter, I'm equally motivated to complete my work without constant supervision, delivering Quality Results, on time, every time, Guaranteed.

That said, I'm a friendly and teachable team-player, (and team leader), with a contagious optimism that has put people at ease and de-escalated many tense situations over the course of my Call Center and Customer Service career.

Some other skills I've either picked up along the way, (during my 13+ years as an Office Ninja), or courses I've taken recently:
Data Entry, Market Research Interviews, Telesales, Surveys, Web Research, G-Suite, MS Office (Excel, Word) just to name a few.

So? What are you waiting for? Go ahead. Ask me what I can do for you today.

I'm looking forward to hearing from you soon!

Have a great day!
Abby M.

Work Terms

Flexible about hours, can adjust as we go, if needed, depending on the needs of your project.
Available to start IMMEDIATELY.
Reply to quote or contact me for phone number, Skype, Hangouts, etc.