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Skills

  • Customer Relationship Management (CRM)
  • Customer Support
  • Blog Commenting
  • Chat Support
  • Content Writing
  • Content Writing In English
  • CRM
  • CRM Management
  • Customer Experience Management
  • Customer Retention
  • Customer Satisfaction
  • Customer Service
  • Email Support
  • Freshdesk
  • Gmail

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Services

  • Email / Chat support

    $5/hr Starting at $25 Ongoing

    Dedicated Resource

    As a Customer Support Representative, my main goal is to make each customer feel like he/she is important to us and their concern is our top priority. Want to give your customers a feeling like they're...

    Blog CommentingChat SupportCRM ManagementCustomer Relationship Management (CRM)Customer Retention

  • Support responses and script writing

    $5/hr Starting at $25 Ongoing

    Dedicated Resource

    If you need customized & effective scripts for your CRM or any customer support platform like (Email, Live Chats or even Calls), you're at the right place! I'm a professional working in the customer support...

    Content WritingContent Writing In EnglishCRMCustomer Experience ManagementCustomer Relationship Management (CRM)

About

Providing best service with excellence should be the Goal!

Hi there, This is Abdul Hayee from Pakistan. I've been working in the Customer Support Industry for the past 5 years and worked with many international clients.

Email/Chat management, CRM management & Telemarketing are one of my core expertise.

Want to give your customers a feeling like they're the BOSS, I'm very much expert in it having a vast experience in this industry working with Top business industries. Have a grip on latest support tools and CRM's.

I can provide the following services 24/7:

- Live Chat Support via (Slack, talk.to, your CRM or your Website)
- Manage the Social Media (Replying to Comments and Messages)
- Resolving tickets via CRM (Freshdesk, Zendesk, Zoho etc)
- Write customer response scripts & support process
- Managing your Inbox and replying to emails with or without scripts on all platforms
- Documenting and making concise notes for follow up
- Produce Daily Reports with pointers
- And much more as per your expectations. Feel free to ask!

Looking for someone to support your customers from any platform while you sit back and manage other important things, give me a shot and I will make sure that the level of your satisfaction and of your customers will be high as the sky!

Looking forward to support you in your business. Cheers!

Work Terms

I'll be available 24/7 as the customer support process never stops. I also have a team of experienced people if the project is bit and require more numbers.

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