I will work self-directed and figure things out whenever possible.
Worked in the BPO industry for almost 6 years, more than 2 years work experience as a virtual assistant (multi-tasking), 2 years work experience as a retention customer service representative and 2 years work experience as a telemarketing sales representative I have also complete knowledge of virtual project management tools and online time tracking software. Proficient in English language and ability to communicate effectively in a professional business manner Experience in handling the US, UK based clients and work according to their working hours. Excellent record of timely reply to the business correspondence on the various modes of communication. I commit and dedicate myself to whatever work I'm doing and I have the ability to work unsupervised or as part of a team to achieve objectives.
My core experience over years is in:
- Web marketing
- Retention Customer Service
- Qa
- Email management/marketing
- Social Media Marketing/Advertising
- Facebook Marketing
- Customer Service ( Grasshopper virtual phone assistant )
- Appointment setting
- Email respondent.
- B2B campaign - B2C campaign
- Telemarketing services
- Administrative and Clerical tasks
- Personal Assistant
- Data Entry