I am a specialized technician in network and computer system, with a background in scientific studies at the bachelor's level and 2 years of experience in economics at the university.
I have 8 years of experience as a customer advisor at SGMB bank :
- Enhance customer relationships by offering banking and para-banking services and products that meet their needs.
- Ensure the promotion of Bank services and products to increase the equipment rate.
- Conduct regular prospecting to renew the customer base.
- Improve profitability by providing commercial arguments that persuade customers.
- Maintain the pace in terms of daily appointment objectives (prospects and clients) according to current standards.
- Ensure effective follow-up on customer complaints to enhance the quality of service provided to the clientele.
- Monitor daily the quality of counterparty risk with each client.
- Ensure the reliability of the customer database in your portfolio.
- Ensure the proper execution of controls.
Following that, I transitioned to the role of General Supervisor at OFPPT (Office of Vocational Training and Promotion of Labor) in February 2019, and I have been serving in this position to date.

Feel free to let me know if you'd like any further modifications or additional details in your bio!