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Skills

  • Account Management
  • Client Administration
  • Client Issue Resolution
  • Communication Skills
  • Customer Service
  • Order Processing
  • Process Design
  • Reports
  • Zendesk

Services

  • Customer Service Representative

    $12/hr Starting at $1K Ongoing

    Dedicated Resource

    - Setup communication tools such as Zoho, Zendesk and many others to fit the clients needs. - Prepare weekly and monthly reports for clients based on tools that they use - Enforce company policy and procedures...

    Account ManagementClient AdministrationClient Issue ResolutionCommunication SkillsCustomer Service

About

Communication is key: Unlock the power of exceptional service with me

I have worked online since 2010. I left my corporate job (Call Center Team Leader) in order to seek greener pastures as a freelancer. True enough, it has provided me with a wealth of experience and has honed my customer service skills even more.

I have worked in different industries from Vacation Rentals, Cryptocurrency, Sports and Fitness, Family Counselling and more! I am very flexible in work and in the way I treat life. I have stoic nature and beliefs.

My hobbies are staying active through sports and trying new things. Getting the most experience in life as much as I can fully knowing that we have limited time in this earth.

I have a very entrepreneurial mindset and have co-founded a local coffeeshop and have successfully scaled it to several branches in our city. I find that my entrepreneurial spirit helps with my decision making process and ability to foresee opportunity ahead of time.

Work Terms

If possible I prefer a flexible schedule that both the client and I can agree on.
I communicate via whatsapp or Skype or whichever is convenient for both parties.
I am results oriented and I always deliver what is asked when I commit to a deadline.

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