Relationship Management to Scale
I'm a relationship management specialist with over 15 years of experience providing top level customer service and relationship management solutions. If you are looking to maximize the relationship with your growing customer base, then I am the specialist that you need.
Below are a list of a few common instances that my services can help you:
Incoming call Management
This includes data capture.
Performance data and analysis
Corporate communications
This includes electronic and written correspondence
Outgoing call Management
Sales calls
Customer service calls
Collections
Survey and polls
Script creation
Chat support
Front and back end process implementation and improvement
US Based agent
Non-regional dialect
Familiarity with popular "online storefront" systems (Shopify, Squarespace, Wix, Woocommerce, etc.)
Also
Social media management
Content development
Graphic design services
Video editing