Virtual assistant. community management, Canva redesign, Canva design, Logo design, Web automation, Integration, Website design
As a highly organized and efficient Virtual Assistant, I have honed a diverse skill set that supports a range of administrative, creative, and business tasks. With a passion for delivering exceptional client service, I assist entrepreneurs, small business owners, and busy professionals in streamlining their daily operations.
Key Skills and Expertise:
Administrative Support: Calendar management, email filtering, data entry, document preparation, and client communication.
Customer Service: Handling customer inquiries, managing relationships, and providing solutions with a high level of professionalism.
Social Media Management: Content creation, scheduling, and engagement across various platforms, ensuring brand consistency and audience growth.
Project Management: Experience with tools like Trello, Asana, and Slack to manage tasks, set deadlines, and ensure project completion on time.
Research & Data Analysis: Conducting research for business development, competitive analysis, and preparing reports based on findings.
Past Work Experience:
Freelance Virtual Assistant (2023 till date)
Provided administrative support to multiple clients, helping them improve their efficiency and achieve business goals.
Managed scheduling, email correspondence, and document preparation for a diverse range of clients, including small businesses and professionals.
Developed and executed social media strategies, resulting in a measurable increase in online engagement for clients.
Administrative Assistant at GAlleryy BUilding (2023)
Coordinated internal communication and handled daily administrative tasks, including answering phones, scheduling meetings, and maintaining files.
Assisted in the development of marketing materials and customer outreach initiatives that increased customer retention.
Managed multiple projects simultaneously, ensuring deadlines were met and client satisfaction was consistently achieved.
Customer Support Representative at HERBs CURES (20.2022)
Provided timely assistance to customers through phone, email, and live chat, resolving inquiries and issues in a professional manner.
Documented and reported customer feedback, contributing to process improvements and enhanced service delivery.
Work Terms
$5 per hour,
English
French
spanish
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