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Skills

  • Collections
  • Database Development
  • Lead Generation
  • Legal Assistants
  • Management
  • Microsoft Excel
  • Monitoring
  • Quality Assurance
  • Reports
  • Training

Services

  • Legal Assistant/Lead Generator

    $10/hr Starting at $30 Ongoing

    Dedicated Resource

    Keeps cases organized by establishing and organizing files; monitoring calendars; meeting deadlines; documenting actions; inputting information into file database and case management software; confirming...

    Database DevelopmentLead GenerationLegal AssistantsManagementMonitoring

  • Compliance auditor/Quality Assurance Ana

    $8/hr Starting at $100 Ongoing

    Dedicated Resource

    Develop test plans, calibrations, ensure compliance with the FDPA for bad debt collections, Soft skills training. Provided excel reports regarding the compliance of quality and decrease the risk of complaints...

    CollectionsMicrosoft ExcelQuality AssuranceReportsTraining

About

I would like to find a job that matches my skills and where I can perform 100%, share my knowledge and develop new skills. Help out projects and be part of a great team.

I have 10 years of experience working in the BPO industry and over 1000 hrs of Bilingual customer service, sales, and collections expertise. I have experience in customer service, sales, appointment setter, and translator. My skills are Inbound/Outbound customer service, Outbound sales, and telemarketing, Cold caller Inbound/Outbound appointment setter and Bilingual translator. I also have knowledge and experience in B2B, lead generator and legal/medical terms. In addition, I am used to working under pressure, self-organized and detailed oriented.

Work Terms

Business hours CST EST or MT Standard time is preferred. 30+ per week. Payoneer o Paypal.

I believe that communication should be open between anyone working on a project. I can always be contacted either by my Skype phone or cell phone. Skype IM and email are also checked all the time. I am always available to discuss a project or a problem.